PRIVACY POLICY

Privacy Policy
At Imagine Attic we are committed to maintaining the trust and confidence of our customers. We don’t sell, rent or trade data with other companies and businesses for marketing purposes. In this privacy policy, we are providing detailed information about when and why your personal information is collected, how it is used and how it is kept secure.

We will only use your contact information:
– To communicate with you about your order
– To fulfil your order
– For legal reasons (like paying taxes)

This website uses Woo Commerce payment gateways with PayPal and Strips which pass on some of the customers’ data to the respective third party, including information required to process or support the payment, such as the purchase total and your customer’s billing information. When using a payment gateway, you are not sharing payment information with Imagine Attic or WooCommerce.com. To better understand how a provider uses and stores the data shared with them, please check their privacy policies directly:

When someone places an order with Imagine Attic, a digital receipt is saved for tax return purposes. Order receipts contain a shipping name and address and are kept for at least 6 years before being securely deleted.

After placing an order, customers will be emailed an invitation to review their order via an independent third party (Customer Reviews).  No more than one review reminder will be sent for each order.

When someone visits this website or Imagine Attic on Etsy a third party service, Google Analytics, is used to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Photos submitted and designs produced for custom papercut portrait commissions will be kept on file indefinitely in case a previous customer wants to reorder a copy, unless the customer requests for the files to be deleted.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to Nicola at imagineattic@outlook.com and data will be deleted or anonymised within 1 month of the request.